IRI: https://w3id.org/noria/ontology/ActionPostCondition
In an Incident Management context, the materialization to expect, such as: - 'service restored', - 'traffic down', - 'Customer or a probe with that traffic coming up after some CLI command'.
IRI: https://w3id.org/noria/ontology/ActionPreCondition
In an Incident Management context: when in situation X, shut link may help
IRI: https://w3id.org/noria/ontology/AnomalyPattern
IRI: https://w3id.org/noria/ontology/Application
- RLOGS: Centralization of real time logs. - DMZ VoIP: shared management zone / platform for Voice over IP services.
IRI: https://w3id.org/noria/ontology/ApplicationModule
- Development instance of the RLOGS (Centralization of real time logs) Application. - B2B instance of the DMZ VoIP (shared management zone / platform for Voice over IP services) Application.
IRI: https://w3id.org/noria/ontology/ChangeRequest
IRI: https://w3id.org/noria/ontology/CorporateUserIdentifier
IRI: https://w3id.org/noria/ontology/DocumentAttachment
Picture of broken device, scanning of a bill or charge, network diagram, operation plan, location map.
IRI: https://w3id.org/noria/ontology/DynamicElement
An alarm with happens_on or followed_by properties
IRI: https://w3id.org/noria/ontology/EventRecord
- A network router event with loggingTime=`2022-01-01T17:12:00,259Z` and logText=`LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/1, changed state to up`. - A configuration change event on network router with pep:hasCommand='no shutdown' and logText='SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)' and logOriginatingManagedObject=<object/NE_R1>.
IRI: https://w3id.org/noria/ontology/FunctionalElement
IRI: https://w3id.org/noria/ontology/Locus
Ligne:L, Colonne:6, en Salle:SALLE STOCKAGE RESEAU 314.
Line:L, Column:6, in Room:Server room 314.
IRI: https://w3id.org/noria/ontology/ManagedElement
IRI: https://w3id.org/noria/ontology/NetworkInterface
IRI: https://w3id.org/noria/ontology/NetworkLink
Optical fiber, L2TP connection, etc.
IRI: https://w3id.org/noria/ontology/OperationPlan
A system upgrade procedure, a network traffic fail-over activation, the control method for qualifying some system fault.
IRI: https://w3id.org/noria/ontology/ProceduralElement
Incident diagnosis procedure, cyber attack scenario, network route fail-over algorithm
IRI: https://w3id.org/noria/ontology/ProductModel
IRI: https://w3id.org/noria/ontology/Property
IRI: https://w3id.org/noria/ontology/Resource
IRI: https://w3id.org/noria/ontology/Room
SALLE STOCKAGE RESEAU 314
Server room 314
IRI: https://w3id.org/noria/ontology/Service
End-to-end data path for some specific customer
IRI: https://w3id.org/noria/ontology/StructuralElement
router xxx, virtual machine yyy, link zzz entities; is_a, connected_to or part_of properties
IRI: https://w3id.org/noria/ontology/StructuralObservable
Time context of the observable value
IRI: https://w3id.org/noria/ontology/TroubleTicket
IRI: https://w3id.org/noria/ontology/TroubleTicketNote
We shut interface ge-0-0-1 of Router1 in order to force route on Router2. 2.6Gb traffic measured at 10:28. Customer has confirmed that the service is restored.
IRI: https://w3id.org/noria/ontology/agentManagesResource
IRI: https://w3id.org/noria/ontology/agentPreferredContactMethod
Phone, e-mail
IRI: https://w3id.org/noria/ontology/alarmMitigatedBy
ProcedureExecutionContainer(x) .ldp:member EventRecord(y) .hasCommand='ip address 10.1.5.1 255.255.255.0' .hasResult='SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)'
IRI: https://w3id.org/noria/ontology/alarmMonitoredAttribute
IRI: https://w3id.org/noria/ontology/alarmProposedRepairAction
Switch to standby equipment, retry to connect, replace media, etc.
IRI: https://w3id.org/noria/ontology/alarmSeverity
Critical, Major, Minor, Warning.
IRI: https://w3id.org/noria/ontology/applicationBusinessImportance
IRI: https://w3id.org/noria/ontology/applicationModuleAdministrationLeader
IRI: https://w3id.org/noria/ontology/applicationModuleAdministrationTeam
IRI: https://w3id.org/noria/ontology/applicationModuleHotlineGroup
IRI: https://w3id.org/noria/ontology/applicationModuleOf
IRI: https://w3id.org/noria/ontology/applicationModuleRelatedParty
IRI: https://w3id.org/noria/ontology/applicationModuleSlaLevel
IRI: https://w3id.org/noria/ontology/applicationModuleStatus
En Production
In Production
IRI: https://w3id.org/noria/ontology/applicationModuleSupportGroup
IRI: https://w3id.org/noria/ontology/applicationModuleSupportLeader
IRI: https://w3id.org/noria/ontology/applicationModuleSupportTeam
IRI: https://w3id.org/noria/ontology/applicationType
IRI: https://w3id.org/noria/ontology/changeRequestActorParty
IRI: https://w3id.org/noria/ontology/changeRequestCategory
Internal intervention, Third party intervention, Customer intervention, Change requested by customer
IRI: https://w3id.org/noria/ontology/changeRequestChangeCause
Configuration, Preventative maintenance, Software upgrade, Network extension, etc.
IRI: https://w3id.org/noria/ontology/changeRequestImpact
Resource(s), Application(s), Service(s)
IRI: https://w3id.org/noria/ontology/changeRequestInitiatorParty
IRI: https://w3id.org/noria/ontology/changeRequestPilotParty
IRI: https://w3id.org/noria/ontology/changeRequestSpecification
IRI: https://w3id.org/noria/ontology/changeRequestStatusCurrent
IRI: https://w3id.org/noria/ontology/changeRequestType
IRI: https://w3id.org/noria/ontology/clusterController
Resource("cluster-01").clusterController("virtual-center-01")
IRI: https://w3id.org/noria/ontology/documentStatusHistory
EventRecord .loggingTime("2019-01-23T11:58:00Z") .logOriginatingManagementSystem(</object/APP_MyOSS>) .references(</document/TT_2019-01-23_Resource1>) .title("InProgress") .type </kos/Notification/EventType/stateChange>
IRI: https://w3id.org/noria/ontology/elementManagedBy
IRI: https://w3id.org/noria/ontology/elementProperty
IRI: https://w3id.org/noria/ontology/eventRelatedElement
IRI: https://w3id.org/noria/ontology/eventRelatedParty
IRI: https://w3id.org/noria/ontology/locatedAtLocus
Ligne:L, Colonne:6, en Salle:SALLE STOCKAGE RESEAU 314.
Line: L, Column:6, in Room:Server room 314.
IRI: https://w3id.org/noria/ontology/logOriginatingAgent
A employee or maintenance bot that carried-out a change or corrective maintenance action. A service user that carried-out SQL Injection.
IRI: https://w3id.org/noria/ontology/logOriginatingManagedObject
A named Resource, Application, Security Alarm Detector, etc.
IRI: https://w3id.org/noria/ontology/logOriginatingManagementSystem
A named instance of Network Management System (NMS), Security Information and Event Monitoring system (SIEM), etc.
IRI: https://w3id.org/noria/ontology/networkInterfaceAdministrativeStatus
up, down
IRI: https://w3id.org/noria/ontology/networkInterfaceConnects
IRI: https://w3id.org/noria/ontology/networkInterfaceOf
IRI: https://w3id.org/noria/ontology/networkInterfaceOperationalStatus
up, down
IRI: https://w3id.org/noria/ontology/networkInterfaceType
physical, subinterface, virtual
IRI: https://w3id.org/noria/ontology/networkLinkTerminationResource
IRI: https://w3id.org/noria/ontology/operationPlanPostCondition
IRI: https://w3id.org/noria/ontology/operationPlanPreCondition
IRI: https://w3id.org/noria/ontology/problemCategory
Isolated customer site, Total breakdown, Working backup, Downgrading equipment, Inaccessible destination, etc.
IRI: https://w3id.org/noria/ontology/problemResponsibility
Customer, Managed access equipment on customer's premises, Managed backbone networks, Managed specific networks, Contract application-hosting services, Ill-defined, etc.
IRI: https://w3id.org/noria/ontology/productManufacturedBy
IRI: https://w3id.org/noria/ontology/resourceForApplication
Corporate Internet access Infrastructure, Clock synchronization Service
IRI: https://w3id.org/noria/ontology/resourceManagedBy
- Resource("DNS server").resourceManagedBy("DNS admin team") - NetworkLink("WAN Paris-Papeete").resourceManagedBy("International backbone support team")
IRI: https://w3id.org/noria/ontology/resourceManagementIPAddress
- IPv4: 192.168.1.25. - IPv6: 2001:0db8:0000:0000:0000:8a2e:0370:7334
IRI: https://w3id.org/noria/ontology/resourceProductModel
IRI: https://w3id.org/noria/ontology/resourceType
IRI: https://w3id.org/noria/ontology/resourceUsageState
IRI: https://w3id.org/noria/ontology/serviceType
IRI: https://w3id.org/noria/ontology/structuralElementObservable
IRI: https://w3id.org/noria/ontology/structuralObservableOf
IRI: https://w3id.org/noria/ontology/troubleTicketCategory
Isolated customer site, Total breakdown, Working backup, Downgrading equipment, Inaccessible destination, etc.
IRI: https://w3id.org/noria/ontology/troubleTicketCharacteristic
IRI: https://w3id.org/noria/ontology/troubleTicketCriticity
Interrupted service, Corrupted service, Working backup, etc.
IRI: https://w3id.org/noria/ontology/troubleTicketFreezeItem
A list of `noria:EventRecord` specifically describing the freeze periods for the given `noria:TroubleTicket`.
IRI: https://w3id.org/noria/ontology/troubleTicketImpacts
TroubleTicket.troubleTicketImpacts({Application [*], Resource [*]})
IRI: https://w3id.org/noria/ontology/troubleTicketNoteCommentType
Customer, Group, Internal, System, etc.
IRI: https://w3id.org/noria/ontology/troubleTicketNoteOperationType
Inward customer comments, Local customer call back, Tests and measurements, Diagnosis, etc.
IRI: https://w3id.org/noria/ontology/troubleTicketOrigin
Customer, Supervision, Internal, Carrier, User, Partners
IRI: https://w3id.org/noria/ontology/troubleTicketPartyIntervention
IRI: https://w3id.org/noria/ontology/troubleTicketPriority
P1, P2, P3, P4
IRI: https://w3id.org/noria/ontology/troubleTicketRelatedParty
IRI: https://w3id.org/noria/ontology/troubleTicketRelatedResource
IRI: https://w3id.org/noria/ontology/troubleTicketRelatedService
- TroubleTicket.troubleTicketImpacts("syslog-ng") Application("syslog-ng").applicationType(<kos/application/type/service-platform>) - TroubleTicket.troubleTicketImpacts("Corporate Internet access Infrastructure") Application("Corporate Internet access Infrastructure").applicationType(<kos/application/type/infrastructure>)
IRI: https://w3id.org/noria/ontology/troubleTicketSeverity
Minor, Major, Blocking, etc.
IRI: https://w3id.org/noria/ontology/troubleTicketStatusCurrent
Initialised, InProgress, Frozen, Restored, Resolved, Closed
IRI: https://w3id.org/noria/ontology/troubleTicketTrigger
IRI: https://w3id.org/noria/ontology/troubleTicketType
Failure, Long period assistance, Assistance, Installation, Maintenance, Parametrization, etc.
IRI: https://w3id.org/noria/ontology/troubleTicketUrgency
Immediate Intervention, Deferred Intervention, (State of) Emergency, No intervention, etc.
IRI: https://w3id.org/noria/ontology/virtualServerStatus
IRI: https://w3id.org/noria/ontology/agentInstructions
Use the Ticketing system + hotline phone number for national L2 and L3 issues.
IRI: https://w3id.org/noria/ontology/agentWorkingHours
8:00 am - 12:00 am / 1:00 pm - 5:30 pm (Mon --> Fri)
8H-12H/13H-17H30 (lun --> ven)
IRI: https://w3id.org/noria/ontology/applicationFunctionalDomain
- Market and Customer Relationship Management domain - Service Development, Management and Operations - Resource Development, Management and Operations
IRI: https://w3id.org/noria/ontology/applicationFunctionalSubDomain
- Human Resource Management - Offer and Product Operational Analysis - Resource Repository Management
IRI: https://w3id.org/noria/ontology/applicationModelIdentifier
IRI: https://w3id.org/noria/ontology/applicationModuleHotlineEnabled
IRI: https://w3id.org/noria/ontology/applicationModuleIdentifier
IRI: https://w3id.org/noria/ontology/applicationModuleName
CONCAT( Application().applicationModelIdentifier(), "_", ApplicationModule().applicationModuleIdentifier() )
IRI: https://w3id.org/noria/ontology/applicationModuleSlaLevelDate
IRI: https://w3id.org/noria/ontology/applicationNumericalIdentifier
IRI: https://w3id.org/noria/ontology/applicationShortIdentifier
IRI: https://w3id.org/noria/ontology/changeRequestActualEndTime
IRI: https://w3id.org/noria/ontology/changeRequestActualStartTime
IRI: https://w3id.org/noria/ontology/changeRequestIsRegulated
IRI: https://w3id.org/noria/ontology/changeRequestOutageDuration
IRI: https://w3id.org/noria/ontology/changeRequestPlannedEndTime
IRI: https://w3id.org/noria/ontology/changeRequestPlannedStartTime
IRI: https://w3id.org/noria/ontology/documentExternalId
Customer reference, Identifier coming from an external system, etc.
IRI: https://w3id.org/noria/ontology/documentHRef
IRI: https://w3id.org/noria/ontology/elementDistinguishedName
IRI: https://w3id.org/noria/ontology/functionalElementDistinguishedName
IRI: https://w3id.org/noria/ontology/locusLine
Line:L, in Room:Server room 314.
IRI: https://w3id.org/noria/ontology/locusRow
Column:6, in Room:Server room 314.
IRI: https://w3id.org/noria/ontology/loggingTime
IRI: https://w3id.org/noria/ontology/logText
IRI: https://w3id.org/noria/ontology/networkInterfaceDescription
IRI: https://w3id.org/noria/ontology/networkInterfaceLaserRxHighPowerWarningThreshold
IRI: https://w3id.org/noria/ontology/networkInterfaceLaserRxLowPowerWarningThreshold
IRI: https://w3id.org/noria/ontology/networkInterfaceLaserRxOpticalPower
Rx = -3.58 dBm
IRI: https://w3id.org/noria/ontology/networkInterfaceLaserRxOpticalPowerAverage
IRI: https://w3id.org/noria/ontology/networkInterfaceLaserTxOpticalPower
Tx = -2.13 dBm
IRI: https://w3id.org/noria/ontology/networkInterfaceRoutingPriorityMetric
IS-IS route priority=122
IRI: https://w3id.org/noria/ontology/networkLinkId
IRI: https://w3id.org/noria/ontology/networkLinkInstallationDate
IRI: https://w3id.org/noria/ontology/networkLinkType
IRI: https://w3id.org/noria/ontology/resourceHostName
IRI: https://w3id.org/noria/ontology/resourceInstallationDate
IRI: https://w3id.org/noria/ontology/resourceLogisticId
IRI: https://w3id.org/noria/ontology/resourceSerialNumber
IRI: https://w3id.org/noria/ontology/siteId
IRI: https://w3id.org/noria/ontology/sitePrincipalAddress
IRI: https://w3id.org/noria/ontology/sitePrincipalAddressCityName
IRI: https://w3id.org/noria/ontology/sitePrincipalAddressCountry
IRI: https://w3id.org/noria/ontology/sitePrincipalAddressPostalCode
IRI: https://w3id.org/noria/ontology/sitePrincipalAddressStreet
IRI: https://w3id.org/noria/ontology/siteType
building, data center, rack
IRI: https://w3id.org/noria/ontology/structuralElementDistinguishedName
IRI: https://w3id.org/noria/ontology/troubleTicketCause
SSH authentication failure due to loss of sync to NTP server and internal clock drift.
IRI: https://w3id.org/noria/ontology/troubleTicketCommittedRestorationDateTime
IRI: https://w3id.org/noria/ontology/troubleTicketDetectionDateTime
IRI: https://w3id.org/noria/ontology/troubleTicketIsNotificationEnable
IRI: https://w3id.org/noria/ontology/troubleTicketPlannedRestorationDateTime
IRI: https://w3id.org/noria/ontology/troubleTicketSupervisionTool
IRI: https://w3id.org/noria/ontology/troubleTicketTargetRestorationDateTime
The authors would like to thank Silvio Peroni for developing LODE, a Live OWL Documentation Environment, which is used for representing the Cross Referencing Section of this document and Daniel Garijo for developing Widoco, the program used to create the template used in this documentation.